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November 19, 2024

New tracking page card: delivery ratings

If you have feedback or suggestions, please reach out โ€” we'd love to hear from you!

We've added a new optional card to order tracking pages, allowing customers to submit a star rating and comment after their delivery has been completed.

Enable delivery ratings for delivery, pickup, and/or task stop types from your EasyRoutes Settings >ย Order tracking tab, within the Delivery ratings section. Full details on setting up delivery ratings for your order tracking pages and options for reviewing customer ratings and comments can be found in the support article for this new feature.


About Roundtrip

Roundtrip's mission is to equip every business with the software tools they need to deliver products to their customers in a delightful way. Thousands of Shopify merchants worldwide choose EasyRoutes to power their local deliveries across dozens of product categories, from meal kits and groceries to coffee, cupcakes, kibble, and so much more. Our easy-to-use route planning and delivery optimization app is certified Built for Shopify, a two-time Shopify staff pick, and the top rated local delivery app on the Shopify App Store.

"EasyRoutes is an excellent solution for route planning and route management. Intuitive and effective, both myself and my delivery team could not now operate without it. It has become a core component of the eStreet."โ€
eStreet
Eco-friendly deliveries in the United Kingdom ๐Ÿ‡ฌ๐Ÿ‡ง
Designed to make deliveries easy