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Poultry in motion: CityChick delivers chicken supplies with EasyRoutes

"I really love how EasyRoutes imports all of my information from Shopify saving me so much time."

Who?

CityChick

What?

Chicken Supplies

Where?

Atlanta, Georgia
Your all-in-one local delivery app for Shopify

Heath Ward from CityChick loves chickens, and has done so since he was a kid visiting his grandparent's farm.

Apart from the obvious benefits of providing fresh organic eggs straight from the source, chickens are also natural gardeners, they take care of insects, and they are chock full of personality. “They are one of nature's best comedies,” says Heath who keeps more than 100 hens of his own at his farm in Atlanta, Georgia.

CityChick's Heath Ward and his fine feathered friend

Founded in 2015, CityChick ships chicken feed and supplies to chicken owners and farms across the United States, and they deliver locally in the Atlanta area. With products ranging from soy free organic chicken feed to coops to hemp bedding, CityChick has tested all the items that they carry in their online store to make sure they meet their high quality standards and that the chickens love them.

“We work hard to source products that are sustainably produced and manufactured,” says Heath. And when he can't find a product that meets his high standards, he makes his own.

This year CityChick developed and launched their own private label, CityChick “DoGood” Grubs which is not only healthy for chickens, but it's good for the planet too. These chicken snacks are made from black soldier fly larvae grown on composted food leftover from grocery stores and restaurants that would normally end up in a landfill. The black soldier fly larvae make a healthy, calcium and protein-packed treat for the chickens.

CityChick's “DoGood” Grubs

To serve his growing customer base in Atlanta, Heath uses EasyRoutes to plan his regular delivery routes.

EasyRoutes is a powerful local delivery management app for Shopify that makes it simple to plan and share delivery routes. EasyRoutes is seamlessly integrated with Shopify, the e-commerce platform CityChick uses, so as soon as the app is open, their orders are there, ready to be routed. Heath simply has to select the orders he wants delivered and click a button to turn them into an optimized route, complete with map and inventory, that he can share with CityChick's in-house delivery driver.

"I was spending so much time trying to enter my customer's addresses. I really love how EasyRoutes imports all of my information from Shopify saving me so much time."

“Doing our own deliveries is much more cost-effective than out-sourcing them using couriers,” says Heath. “Before EasyRoutes I was trying to use another outside app for my delivery routes. I was spending so much time trying to enter my customer's addresses. I really love how EasyRoutes imports all of my information from Shopify saving me so much time.”

With the help of EasyRoutes, CityChick's delivery program has helped the company grow their business over the pandemic, which has hit many businesses hard. “I use EasyRoutes every day!” says Heath. “It's definitely my favorite app out of all my Shopify apps. Plus, EasyRoutes has great customer support! Any time that I have had a question, they have always been so quick to respond.”

If you're a chicken keeper who loves your feathered friends, visit CityChickATL.com to order your supplies, delivered with the power of EasyRoutes.

“EasyRoutes helps to make sure that Atlanta area chickens don't go hungry,” says Heath. And hearing things like that gets us really egg-cited.

Giving the gift of time with Donovan’s Dish to Door & EasyRoutes

Giving the gift of time with Donovan’s Dish to Door & EasyRoutes

"I can click today's deliveries once, then click Create route, and it's done. The previous programs that I've used, there were still multiple steps to get to the end goal. But with EasyRoutes it’s: ‘Today's delivery is done.’ It's very simple.”
Less waste, more taste: DabbaDrop's zero-waste approach to food delivery with EasyRoutes

Less waste, more taste: DabbaDrop's zero-waste approach to food delivery with EasyRoutes

“EasyRoutes has made everything so much smoother for us, from the integration with our Shopify orders to being able to sync data with our other apps."
The Real Good Life’s Recipe for Success: EasyRoutes and Community-Minded Meal Delivery

The Real Good Life’s Recipe for Success: EasyRoutes and Community-Minded Meal Delivery

"EasyRoutes has taken a 6 hour a week job and turned it into a single hour...the fact that it's built in with Shopify where all our orders are, and it all plays nicely together is super too."

Frequently asked questions

What is EasyRoutes and who is it for?

EasyRoutes is a delivery management and route optimization platform for merchants, local delivery teams, and logistics operators. It helps you plan routes, dispatch to drivers, track progress in real time, and notify customers. Works with Shopify and integrates with other e-commerce platforms via EasyRoutes for Web.

See: Getting Started with EasyRoutes

Does EasyRoutes automatically sync orders from Shopify?

Yes. New and updated Shopify orders flow into EasyRoutes automatically so your Orders page stays current for planning. If something looks off, refresh and check your date/location filters.

See: Shopify Items & Fulfillments

How does EasyRoutes optimize my delivery routes?

EasyRoutes optimizes deliveries using your selected orders, start & end locations, stop time intervals, time windows, and route limits. You can balance routes, respect capacities, and re‑optimize as plans change.

See: Route Options · EasyRoutes 101

How does EasyRoutes handle orders without a shipping address?

EasyRoutes flags any orders that are missing a shipping address so you can add or correct the address before routing. For pickup orders, use your store or pickup location as the address.

See: My order does not have a shipping address

What are the digital inventory/loading checklists and how do drivers use them?

EasyRoutes auto-builds a route inventory drivers use as a loading checklist, with Summary, Items, and Orders views in the app. See: Using the Delivery Driver app

How do I add a driver to EasyRoutes?

Invite drivers from the Drivers & Vehicles tab of your EasyRoutes navigation menu. Enter a driver's phone number and they’ll receive a link to install and sign in to the app.

See: Adding a Driver

Can I dispatch a route to a driver from EasyRoutes?

Yes. Assign routes to drivers directly, or share a self‑assign link so eligible drivers can claim routes. Drivers complete deliveries in the EasyRoutes Delivery Driver mobile app.

See: Dispatch / Share Routes · Driver Self‑Assign

Where can drivers download the EasyRoutes Delivery Driver app?

The EasyRoutes Delivery Driver app is available for iOS and Android. Use our official download links to install and sign in with your driver phone number.

See: Where can I download the EasyRoutes Delivery Driver app?

What support options are available?

Self‑serve help docs and videos are available 24/7, with direct email support during business hours; Enterprise customers receive priority responses.

See: Help Center · Support tiers

How quickly can I get started?

Most teams connect, fetch orders, and create their first optimized route in under an hour. Follow the Getting Started guide found in the EasyRoutes support portal to reach your “aha” moment fast.

See: Getting Started

Is there a free trial?

Yes. EasyRoutes for Shopify and EasyRoutes for Web include a 14‑day free trial on any tier, so you can test our advanced features before subscribing.

See: Plans & Pricing