Platform / Live
APIRate limiting→NEWSend stops to a new route within the same group→NEWEdit route stops inline→DRIVER APP / v2.0.8Latest Delivery Driver app release→DIGEST / SEPTEMBER 2026Catch up on the latest EasyRoutes improvements→APIReliability improvements→NEWCustom external order URLs→DRIVER APPOffline support→APINew API features & dedicated changelog→NEWSend notifications for entire route groups→IMPROVEDRoute access & exports→ALL UPDATESEvery EasyRoutes release, newest first→

Can I require ID or signature confirmation for restricted items?

Yes for signature: in Driver settings you can require an e-signature (and/or photo) before a stop can be marked delivered, and customize the signature disclosure text shown to the recipient. For the ID portion, add a required Driver Task — a checkbox or text field confirming the ID check — so the driver can't complete a restricted stop without it.

Together these enforce a consistent, documented hand-off, though the age/ID check itself is performed by the driver rather than verified automatically. Works in both EasyRoutes for Shopify and EasyRoutes for Web.

See: Proof of Delivery · Driver Tasks

Related

People also ask

How do I add a custom or manual stop?

Click the + Add button under the map, choose Custom stop, and enter the stop details with a valid address.

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How do I add a driver to my EasyRoutes account?

Invite drivers from the Drivers & Vehicles tab of your EasyRoutes navigation menu. Enter a driver's phone number and they’ll receive a link to install and sign in to the app.

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How do I add a driver to EasyRoutes?

Invite new drivers from the Drivers & Vehicles tab of your EasyRoutes navigation menu. Enter a driver's phone number and they’ll receive a link to install and sign in to the app.

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Can drivers mark a stop as attempted with a reason?

Yes. Drivers mark a stop Attempted, choose a preset reason (e.g. no answer, inaccessible, Canceled), and can add a note or proof of delivery.

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Can I require a scan before completing a stop?

Yes. Make a Scanner-input task required for Delivered/Attempted, or require a Barcode Scan as proof of delivery, so a stop can’t be completed without a scan.

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Can I set how much time a driver spends at each stop?

Yes. Set Time per stop in EasyRoutes to add a service-time buffer at each stop, factored into ETAs and route length — in both Shopify and Web.

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How do I set up a Scanner-input Driver Task?

Enable Driver tasks in Add/edit options, add a Scanner-input task, name it, and optionally require it before a stop can be marked Delivered or Attempted.

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Does EasyRoutes support age-restricted deliveries?

EasyRoutes has no built-in age-gating, but you can run age-restricted deliveries using required signature, photo, and Driver Task ID checks.

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