Platform / Live

How do I add a custom or manual stop?

From any route or the Orders page, click the + Add button under the map and choose Custom stop, then fill in the stop details with a valid address — EasyRoutes auto-fills matches from your Address Book as you type. Tick “Save to address book” to reuse a frequent stop later, and re-optimize if you’d like it slotted into the best position. It’s the same flow whether you’re on EasyRoutes for Shopify or EasyRoutes for Web.

See: Add a custom stop · Address Book

Related

People also ask

Does the Activity Feed capture IP address/device info?

Yes, when available. Expanding an entry shows who initiated it plus the IP address and device details captured for that action.

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Does the AI-powered spreadsheet import map my columns?

An AI assistant reads your spreadsheet headers and proposes an initial column-to-field mapping; review the preview and click Edit stops to adjust anything.

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Can EasyRoutes print packing slips for each stop?

Yes. Both EasyRoutes for Shopify and EasyRoutes for Web let you print packing slips for every stop in route order. Open a route, click Print, check Packing slips, and print or save to PDF.

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Can I print packing slips for each stop on a route?

Yes! Both EasyRoutes for Shopify and EasyRoutes for Web let you print packing slips for every stop in route order. Open a route, click Print, check Packing slips, and print or save to PDF.

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Can I add proof of delivery manually from the web app?

Yes. Admins can upload photos and notes directly to a stop from the browser if something couldn’t be captured from a mobile device.

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Can I limit the max duration or stop count on a route?

Yes. EasyRoutes lets you set limits for maximum route duration, maximum stops per route, and maximum items per route. Configure these constraints in Route Options before planning, or when editing a route.

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Can I print my route details for drivers?

Yes. Print route summaries, packing slips/labels, and inventory lists from the route’s Print menu, or save as PDF for digital sharing.

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Can I send notifications for imported or manual stops?

Yes. Enable templates for Imported/Manual stops in EasyRoutes Customer Notifications settings, and include an email and or phone number on the stop.

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Still have a question?

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