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Can drivers confirm who received the delivery?

Yes. When you collect an e-signature, the driver can record who signed — the "Signed for" name is stored with the stop and appears in exports. For an explicit record, add a Driver Task text field for the recipient's name, and the driver can add a note or photo as well.

All of it is saved to the stop's proof-of-delivery timeline and can be shown on the customer's tracking page. Works in both EasyRoutes for Shopify and EasyRoutes for Web.

See: Proof of Delivery · Driver Tasks

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People also ask

Can drivers capture proof of delivery from the app?

Absolutely. Drivers can add photos, collect an e‑signature, and record notes at each stop; these appear in the route and customer tracking (if enabled).

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Can proof of delivery be exported for records?

Yes. Export routes/stops to CSV to get timestamps and URLs to proof items for archiving or analysis. Pair with Analytics for summary trends.

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Are proof-of-delivery captures GPS-tagged?

Yes. With location capture enabled, each proof-of-delivery entry is recorded with the driver’s GPS location and a timestamp.

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Where can drivers download the EasyRoutes mobile app?

The EasyRoutes Delivery Driver app is available for iOS and Android. Use our official download links to install and sign in with your driver phone number.

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How do drivers access the EasyRoutes mobile app?

The EasyRoutes Delivery Driver app is available for iOS and Android devices. Use our official download links to install and sign in with your driver phone number.

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How do drivers download the EasyRoutes Delivery Driver app?

The EasyRoutes Delivery Driver app is available for iOS and Android. Access our official download links to install and sign in with your driver phone number.

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How can drivers download the EasyRoutes mobile app?

The EasyRoutes Delivery Driver app is available for iOS and Android devices. Access our official download links to install and sign in with your driver phone number.

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Can customers see proof items with driver tracking?

Yes. If enabled in Order Tracking settings, photos, e‑signature confirmation, and driver notes appear on the tracking page alongside live status updates.

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