Platform / Live
APIRate limiting→NEWSend stops to a new route within the same group→NEWEdit route stops inline→DRIVER APP / v2.0.8Latest Delivery Driver app release→DIGEST / SEPTEMBER 2026Catch up on the latest EasyRoutes improvements→APIReliability improvements→NEWCustom external order URLs→DRIVER APPOffline support→APINew API features & dedicated changelog→NEWSend notifications for entire route groups→IMPROVEDRoute access & exports→ALL UPDATESEvery EasyRoutes release, newest first→

My date picker app isn't in your list — will it still work with EasyRoutes?

Most likely, yes. EasyRoutes doesn't depend on a specific app — it reads the delivery date and time window from your Shopify orders. As long as your date picker writes that data into order attributes or order tags in a recognized format (for example, a "Delivery Date" attribute or a "8:00 AM - 12:00 PM" time value), it will appear in EasyRoutes. If it doesn't show up, enable the Order Tags and Order Attributes columns to view the raw data, or reach out to support.

See: Supported delivery date apps · How EasyRoutes works with your Shopify setup and third-party apps

Related

People also ask

How does EasyRoutes read delivery date & time windows?

EasyRoutes reads delivery dates and time windows from your date picker's order attributes and tags, then shows them for filtering and routing.

Read the full answer →

Can drivers re-order or re-optimize their stops in the app?

Yes — if enabled. Planners can allow drivers to manually reorder stops and or re‑optimize remaining stops mid‑route.

Read the full answer →

Can drivers update order statuses from the app?

Yes. Drivers can mark stops as Out for Delivery, Delivered, or Attempted and attach proof of delivery from the mobile app.

Read the full answer →

Can the app work offline?

Yes. If a route is opened while the device is online, the app caches details so drivers can continue working with limited or no connectivity; updates to the route and individual stops will sync back to EasyRoutes when the device is back online.

Read the full answer →

Can customers request a new delivery date or time?

No customer self-reschedule tool, but EasyRoutes tracking pages and notifications let customers reach you so you can reschedule and re-notify.

Read the full answer →

Do date picker cutoffs, lead times, or blackouts sync?

Cutoffs, lead times, and blackout dates live in your date picker; EasyRoutes reads the resulting delivery date and window.

Read the full answer →

How are delivery date and time zones handled?

Time windows use each stop's local time zone, so windows are honoured even when routes cross time zone boundaries.

Read the full answer →

Does the Web platform support app or API integrations?

Yes! You can use EasyRoutes' API to customize your integration and build powerful workflows to suit your specific delivery needs. You can also connect EasyRoutes webhooks to Zapier to unlock seamless, no-code workflows with your favourite apps and services, triggered by route updates in EasyRoutes.

Read the full answer →

Still have a question?

Search the FAQs, browse the guides, or talk to a human.

Browse all FAQsGet support