Platform / Live
APIRate limiting→NEWSend stops to a new route within the same group→NEWEdit route stops inline→DRIVER APP / v2.0.8Latest Delivery Driver app release→DIGEST / SEPTEMBER 2026Catch up on the latest EasyRoutes improvements→APIReliability improvements→NEWCustom external order URLs→DRIVER APPOffline support→APINew API features & dedicated changelog→NEWSend notifications for entire route groups→IMPROVEDRoute access & exports→ALL UPDATESEvery EasyRoutes release, newest first→

How does EasyRoutes read delivery dates and time windows from a third-party date picker app?

EasyRoutes automatically reads the delivery date and time window that a date picker writes onto each Shopify order — most often as order attributes (note attributes), and also from order tags. It recognizes common attribute names such as "Delivery Date," "Delivery Time," and "Order Due Time" used by popular apps, then surfaces them in the Delivery Date and Time Window columns for filtering and routing. Metafields aren't read directly; use Shopify Flow to copy them into an order attribute. This works the same whether data comes from Zapiet, Buunto, or another supported app.

See: How EasyRoutes works with your Shopify setup and third-party apps · Time Windows

Related

People also ask

Can customers request a new delivery date or time?

No customer self-reschedule tool, but EasyRoutes tracking pages and notifications let customers reach you so you can reschedule and re-notify.

Read the full answer →

Do date picker cutoffs, lead times, or blackouts sync?

Cutoffs, lead times, and blackout dates live in your date picker; EasyRoutes reads the resulting delivery date and window.

Read the full answer →

Does an unlisted date picker app work in EasyRoutes?

Yes — any date picker works as long as it writes the date/time into order attributes or tags EasyRoutes can read.

Read the full answer →

How are delivery date and time zones handled?

Time windows use each stop's local time zone, so windows are honoured even when routes cross time zone boundaries.

Read the full answer →

Does the Web platform support app or API integrations?

Yes! You can use EasyRoutes' API to customize your integration and build powerful workflows to suit your specific delivery needs. You can also connect EasyRoutes webhooks to Zapier to unlock seamless, no-code workflows with your favourite apps and services, triggered by route updates in EasyRoutes.

Read the full answer →

How can I handle orders with no delivery date or time?

Undated orders are still routable — EasyRoutes optimizes them for efficiency and can mix them with windowed stops.

Read the full answer →

Does EasyRoutes sequence stops by time window?

Yes. With a scheduled start time, EasyRoutes sequences stops to arrive within each order's delivery time window.

Read the full answer →

How do I turn on Delivery Date and Time Window data?

Enable the Delivery Date and Time Window columns via the Configure table columns settings found on your EasyRoutes Orders page.‍

Read the full answer →

Still have a question?

Search the FAQs, browse the guides, or talk to a human.

Browse all FAQsGet support