On your EasyRoutes Orders page, click Configure table columns (below your active Route Options) and enable the Delivery Date and Time Window columns. Once enabled, EasyRoutes parses these values from your date picker app so you can sort, filter, and build routes by delivery date and window. The same columns are available in both EasyRoutes for Shopify and EasyRoutes for Web.
How do I turn on the Delivery Date and Time Window columns in EasyRoutes?
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People also ask
Can customers request a new delivery date or time?
No customer self-reschedule tool, but EasyRoutes tracking pages and notifications let customers reach you so you can reschedule and re-notify.
How can I handle orders with no delivery date or time?
Undated orders are still routable — EasyRoutes optimizes them for efficiency and can mix them with windowed stops.
How are delivery date and time zones handled?
Time windows use each stop's local time zone, so windows are honoured even when routes cross time zone boundaries.
How does EasyRoutes read delivery date & time windows?
EasyRoutes reads delivery dates and time windows from your date picker's order attributes and tags, then shows them for filtering and routing.
Can I limit or balance orders per delivery time slot?
Slot limits are set in your date picker; EasyRoutes balances the load by filtering and splitting routes by window.
Does EasyRoutes sequence stops by time window?
Yes. With a scheduled start time, EasyRoutes sequences stops to arrive within each order's delivery time window.
Can I send notifications for BigCommerce orders?
Yes. Customers can receive branded tracking pages, email, and/or SMS notifications.
Are real-time updates offered for BigCommerce orders?
Yes, via Zapier or API integrations.
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