Frequently Asked Questions

Yes. EasyRoutes supports Squarespace orders through multiple integration methods. The simplest way is exporting orders from your Squarespace dashboard to CSV and importing them into EasyRoutes. For automation, you can connect Squarespace with Zapier to send orders directly into EasyRoutes, or build custom workflows with the EasyRoutes API. This ensures Squarespace merchants can take advantage of the same delivery optimization and tracking tools available to other platforms. See: Squarespace Integration

Yes. EasyRoutes is designed to unify multi-platform delivery operations. You can import Wix orders and combine them with orders from Shopify, WooCommerce, BigCommerce, or other sources. All orders appear in one dashboard, so you can generate optimized multi-stop routes across platforms. See: EasyRoutes for Wix

Connecting Wix to EasyRoutes unlocks the complete last-mile toolkit: multi-stop route optimization, live driver tracking, proof of delivery (photos, signatures, notes), branded notifications, and delivery analytics. Together, these tools help Wix merchants scale delivery operations, save dispatcher time, and provide customers with a professional, reliable delivery experience. See: EasyRoutes for Wix

By default, CSV imports are static snapshots. To enable real-time updates, you can set up a Zapier workflow that pushes new or updated Wix orders into EasyRoutes automatically. Alternatively, use the API to sync live changes such as address edits or cancellations, ensuring drivers always have up-to-date information. See: Zapier Guide

Yes. Once imported into EasyRoutes, Wix orders benefit from the same notification system as Shopify or BigCommerce orders. Customers can receive branded notifications by email or SMS, complete with real-time tracking links, helping reduce “Where’s my order?” calls and improving delivery transparency. See: Notifications & Tracking

When exporting orders from Wix, ensure your CSV file contains one row per order line item so EasyRoutes can map details like product name and quantity correctly. Map columns such as name, street address, and phone number to the right EasyRoutes fields during import. This ensures clean, accurate order data for route creation. See: Wix Import Guide

Yes. Once your Wix orders are inside EasyRoutes, you can use them in Workflows to automate common delivery tasks. For example, you could create a Workflow that builds a new delivery route every afternoon using all Wix orders tagged as “Local Delivery” and automatically dispatches them to drivers. This helps you scale delivery operations with minimal manual effort. See: EasyRoutes Workflows

No coding is required if you use Zapier, which allows you to set up automations like sending new Wix orders into EasyRoutes with just a few clicks. For businesses needing deeper control, the EasyRoutes API allows developers to build integrations for syncing fulfillments, handling custom workflows, or connecting to other back-office systems. See: EasyRoutes API Guide

Yes. While CSV imports are manual, you can connect Wix to EasyRoutes automatically using Zapier or our API. For example, you can create a Zap that triggers whenever a new Wix order is placed, sending it directly to EasyRoutes for route creation. Advanced users can also use the API to sync orders and updates in real time, keeping your delivery workflow fully automated. See: Zapier Integration

Importing Wix orders is easy. From your Wix dashboard, export orders as a CSV file, then log into EasyRoutes and upload the file via the “Import new CSV” option. EasyRoutes automatically maps order fields like name, address, and quantity to ensure your orders are routed correctly. Once imported, your orders appear as pins on the EasyRoutes map for route planning. See: Importing Orders from Wix

Yes. EasyRoutes integrates with Wix through multiple methods: you can export orders from Wix to a CSV and import them into EasyRoutes, or use Zapier and our API for automated, real-time workflows. This flexibility means businesses can start quickly with spreadsheet imports and later upgrade to automated integrations as they scale. See: EasyRoutes for Wix

By integrating BigCommerce with EasyRoutes, you get a complete delivery management solution: multi-stop route optimization, real-time driver tracking, branded customer notifications, proof of delivery (photos, notes, signatures), and analytics. This turns BigCommerce from a storefront into a powerful logistics tool, helping you scale local delivery with confidence. See: BigCommerce Overview

Yes. BigCommerce orders can be routed alongside orders from Shopify, WooCommerce, Squarespace, or other platforms. You can import or sync all orders into one EasyRoutes account, then generate optimized routes across them. This helps centralize multi-platform delivery operations. See: BigCommerce Integration

By default, CSV imports are static snapshots. For real-time updates, use Zapier to push new BigCommerce orders into EasyRoutes automatically, or build a direct integration with the API. This ensures address changes, order edits, or cancellations in BigCommerce are reflected in your delivery routes without manual intervention. See: Zapier Integration

When exporting from BigCommerce, configure your CSV template to create one row per sub-item (so multiple items in an order export properly). Map fields like First Name, Last Name, Address, and Product Qty to the corresponding EasyRoutes columns. This ensures accurate imports and prevents issues with incomplete customer or item data. See: CSV Importing Orders

Yes. Once imported into EasyRoutes, BigCommerce orders behave the same as other orders. Customers receive branded notifications by email or SMS, including links to real-time tracking pages. This reduces support calls and gives customers confidence in their deliveries. See: Notifications & Tracking

Once your BigCommerce orders are in EasyRoutes—whether through CSV, Zapier, or API—they can be used with Workflows to automate repetitive tasks. For example, you could build a Workflow that automatically creates and dispatches routes every morning for all BigCommerce orders tagged “Delivery.” This allows your BigCommerce operation to benefit from the same automation available to Shopify users. See: Workflows Overview

You don’t need to code to connect BigCommerce with EasyRoutes. Zapier provides an easy no-code path to automate order syncing. For teams that need more complex, real-time integrations, the EasyRoutes API allows developers to customize imports, fulfillments, and route triggers. This gives you flexibility to choose between no-code and developer-driven solutions. See: API Getting Started

Manual CSV imports work well for smaller batches, but to achieve automatic syncing, you can use Zapier or the EasyRoutes API. For example, create a Zap that triggers whenever a new BigCommerce order is placed and sends it directly to EasyRoutes. Or, for more advanced use cases, use the API to integrate real-time order creation and updates.

See: Zapier Integration

To import BigCommerce orders, export them in CSV format from your BigCommerce dashboard. Then log into EasyRoutes, go to Orders → Import new CSV, and upload the file. EasyRoutes will map fields like customer name, address, and items. Once imported, your orders will appear as pins on the map, ready for route optimization.

See: Importing BigCommerce Orders