Changelog

Address Book Improvements:

We've made three improvements to the address book feature to streamline CSV imports, enable quicker addition of custom stops to the map, and include additional details in saved custom stops:

1) You can now click the dropdown arrow next to the Address book button and click "Import and add orders" to bypass the Address book panel and jump directly to the Import CSV page:

After you've imported your CSV, review these stops for accuracy before clicking "Import and add orders" to add them to the map:

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2) When using the "Import CSV" button from within the Address book panel, we've enabled an additional dropdown option:

• Clicking "Finish import" will still add these custom stops to the Address book for future route planning;
• Clicking "Import and add stops to map" from the dropdown will add these custom stops to the Address book and add them directly to the map for immediate use in routes.

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3) Imported/saved custom stops now have three additional data variables that are stored in the Address book:

When editing a custom stop, there's now an "Additional options" panel where Time window, Stop time, and Stop note can be saved. All three of these data variables will be saved in the Address book entry for this stop and will persist for any future routes that include this stop.

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Proof of Delivery Improvements:

For completed routes or routes in progress, we've added a series of icons under the "Proof" column on each stop's entry to indicate which Proof of Delivery items were captured for that stop:

When any of the following proof of delivery items are attached to a stop, they will display as the icons shown below - click on any available icon to open the Proof of Delivery panel and view the Proof items:

1) Photo(s)
2) eSignature
3) Driver note
4) GPS delivery location

We've relocated the Import CSV button and all associated functionality into the Import history tab of the address book:

Clicking on the "Import history" tab will show a list of all previous CSV imports (if applicable) and enable the "Import new CSV" button.

Click the eye icon to the right of any previous CSV import to view a list of stops that are associated with that imported CSV:

From here, click "Add all to custom stops" to migrate the imported data from this CSV into the Custom stops tab of the address book for quick addition to routes:

Additional details on CSV import workflows, file format requirements, and working with imported custom stops can be found in the support article for this feature.

When exporting stops for a route, you can now optionally include the end location, when it is present on a route:

We've also added the ability to set a default sort option and direction for the Routes page (under EasyRoutes Settings -> General):

We've increased the level of detail and user control for orders and stops that have partial fulfillments, which can be particularly useful for orders that ship from different warehouse locations, or scheduled fulfillments (such as subscription orders) that will be delivered on any future date(s).

Once a route is created with a stop that contains a partial fulfillment, from the route page, all fulfilled and unfulfilled items included in that stop can be viewed by clicking the dropdown arrow in the Items column for that stop:

By clicking Actions > Edit stop and scrolling down to the stop's Advanced options settings, you can see which portion(s) of the order have already been fulfilled, which are scheduled (if applicable), and select any/all remaining items to be included in this stop's current fulfillment. You can also view each item's fulfillment location to determine which warehouse location the items are shipping from:

Once the stop has been fulfilled (depending on your EasyRoutes fulfillment settings, this may be manually triggered, or when a particular delivery status is applied to the order) the order page will now display any remaining unfilfilled items, and a breakdown of each past fulfillment, which items they contained, and which location they were fulfilled from:

The address book lets you manage your frequently used custom stops in EasyRoutes. Create address book entries with customer names, addresses, and manual items and you'll be able to easily add them to your new and existing routes.

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The address book is accessible for planning new routes from the main Orders screen, as well as the Add orders tabs on Route and Group pages to add to your existing routes:

Within the address book dialog, you can add and edit entries, then use the checkbox(es) to select one or more and add to your route:

Frequently used entries can be pinned to the top of the address book by clicking the star icon to the left of an entry's name.

For full details on using the Address Book to import and save custom stops into EasyRoutes, see this support article.

*The address book feature is currently available for paid plans only.

[iOS]

• Fix for opening Google Maps when offline.
• Improvements to device authentication and login.

[Android]

• Improvements to device authentication and login.

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- Require driver to add a note before they can mark as delivered

- Various bug fixes and improvements

August 21

• Require drivers to capture a note before marking an order as delivered. Note: drivers need to have EasyRoutes Delivery Driver 1.0.27 and above for this feature to take into effect.
  

August 16

• Show a warning if there is an address on a route when we are unable to determine an exact address match for this stop:
  

August 15

• 5-digit ZIP filters now includes 9-digit ZIP code results
• Various bug fixes and improvements

August 9

• Select all routes for exporting data
• Various bug fixes and improvements

August 8

• Improved UI for time windows on a route (e.g. see when time windows are not being used)
• Improved time zone support to allow users to see a route by the scheduled route's time zone

August 3

• Filter by orders that have an “On Hold” fulfillment status
• Various bug fixes and improvements

New Route Options Page

We've moved our route options to a new, more configurable Route Options page. To change your options from the Orders page, click on the "Add/Edit Options" button under the map.

To change your route options when viewing a route, click on the Action menu under the map and select "Edit route options" at the top of the list.

Set different start and end points, maximum items, weights and more to tailor your routes according to your specific needs and preferences.

💡 Pro-tip: Click the star in the upper right hand corner of any option's panel to bookmark your favourite options and pin them to your order and route pages for quicker access!

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Delivery Location Tracking

Delivery location tracking is now available on Premium plans! You can view the GPS location of deliveries made by your drivers to confirm delivery accuracy. Tracked locations are available for review alongside any Photo Proof of Delivery & eSignature images from each stop's "Proof" panel when viewing your routes.  Drivers must be using the latest version of EasyRoutes Delivery Driver to access this feature.

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EasyRoutes Delivery Driver 1.0.26

EasyRoutes Delivery Driver has been updated to 1.0.26 with various improvements and bug fixes. Dispatch messages are now delivered via push notifications when sharing a route for a better and more reliable experience, and URLs shared in notes can be opened as links in the browser for sharing information with your drivers.

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Instant Edit Mode on Routes

We've removed the Edit button when viewing a route. You can still edit your routes the same way you used to, but you don't have to click a button to enter edit mode first now!

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Other product updates (👀 there's some good stuff in here!)

Here are more improvements that we've made to EasyRoutes:

                                                 
• Packing Lists: added settings to display the total count of items and total price for the order on packing slips, along with new options for where to display any notes.
• Tracking Pages: added the ability to hide timestamps and show only dates.
• You can now include non-shippable items in EasyRoutes. Check "Include non-shippable items" under Settings -> General -> Fulfillment items
• We've made it easier to update orders on a route before fulfilling or dispatching
• Filter orders by state or city
• Filter orders by custom order date ranges, and by orders that do not have a collected delivery date in the Delivery Date filter
• Improvements to filtering orders by tags (can now include and exclude by tags)
• Order dates for imported orders are now better supported
• Various bug fixes and usability improvements
  

Select when to fulfill your orders

To make fulfilling orders even more flexible in EasyRoutes, now you can select exactly when to mark your orders as fulfilled (e.g. fulfill orders when they are Delivered, or when they are marked as Out for Delivery) when you use EasyRoutes notifications.
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You can also edit any stop and select when that particular stop should be marked as fulfilled, and you can also disable fulfillment completely if you want to fulfill orders outside of our app.

Find it in your EasyRoutes Settings > General.

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Plan routes with smart time window detection

Now you can plan routes using the delivery time window information collected from Shopify’s most popular date and time picker apps. Just set the start date and time in your Route Options when creating routes and we’ll detect any time window information and take it into account when optimizing stops.

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Add custom items to stops

Manually add custom items to any of the stops inside your route by editing the stop and filling out the Custom items form. And custom items will, of course, also show up in your driver’s app.

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New route options: Route scheduling, Avoid u-turns

Now you can schedule routes at route creation. Setting a start time at this stage will take into account any time window information your orders have when we optimize your routes.

You can also set whether your routes should avoid u-turn and continue straight after making a stop.

Also, we've updated some of our other route options, and now you can set max duration, item and stop limits on a single route.

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New Delivery Status column

We’ve added a Delivery Status column to your routes page so you can see the status of your orders at a glance.

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EasyRoutes Delivery Driver 1.0.22

New features and improvements, including the ability to view inventory by stop order, see total drive time for each delivery, and view routes planned with the new time window feature. We have also addressed bugs and made performance fixes to make loading faster and scrolling smoother.

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Other product updates (👀 there's some good stuff in here!)

Here are more improvements that we've made to EasyRoutes:

• Now you can enlarge the map to see more of it when planning.
• When manually entering or updating addresses we now auto-complete the address for you.
• For packing lists, now you can set font sizes for various elements (e.g. make your stop numbers bigger and easier to read).
• For order tracking pages, now you can show dates only instead of timestamps.
• If you re-optimize stops, we’ll ask you to confirm if you already have any deliveries on that route in progress.
• We now reset the statuses for Delivered/Attempted stops when they are sent to a new route.
• We show an indicator if a stop’s address has been edited.
• For stores with lots of drivers, you can filter to find your drivers quicker.
• Better support for displaying different phone numbers associated with an order.
• Various bug fixes and usability improvements not worth mentioning!

Support for Time Windows

We've added a powerful new tool to help with planning routes and prioritizing stops: Time windows. Now when you edit a stop you can specify any time constraints for that particular stop.

Once you schedule your route you can then use this feature to prioritize your stops. Time windows can also be open ended such as such as being set for 10:00 am or earlier, or 1:00 pm or later.

Once you've made your edits, re-optimize your route and EasyRoutes will minimize your overall driving time while making sure you meet your time window requirements.

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Redesigned settings

We've rejigged and redesigned our settings to make things easier to find and understand.

We've also added a new Driver Settings tab with options that directly affect your drivers, such as requiring proof of delivery before they can mark an order as delivered.

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Better handling of rejected stops

We've added a tab to all route groups and routes that shows up if you have any rejected stops.

To make it easier to correct these issues we now show the reason why a stop was rejected. Just edit the stop to correct any errors and we'll help you add it back in to a route.

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Better export experience

EasyRoutes now also allows you to customize which fields you want to export.

In addition to copying exported data to your clipboard, you can now export stop and route data directly to a downloadable CSV.

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New release of the EasyRoutes Delivery Driver app

EasyRoutes Delivery Driver v1.0.18 offers new features and improvements including the ability to view inventory by stop order, see total drive time for each delivery, and view routes planned with the our new time window feature.

We have also squashed some bugs and made performance fixes to make loading faster and scrolling smoother.

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Various other improvements

• You can now set a time per stop and access any of your saved Views in the Add Orders tab when viewing routes.
• The action column on a route is now sticky so you can access it easier without needing to scroll to find it..
• If you use EasyRoutes through your Shopify mobile app you'll hopefully notice that our app loads even faster because we are now using Shopify's mobile-optimized loading framework. To enjoy this performance boost, make sure to update your Shopify mobile app to the latest version.
• Links from the EasyRoutes app on mobile should open within the Shopify mobile app again.
• We've re-enabled print support on mobile and tablets.
• Various UI improvements and small bug fixes.